PRODUCT DESCRIPTION
Very nice service.
After unboxing my fireplace I found hidden damage behind the cardboard container. I e-mail [****] several time with images but received no response at all. If you're building a new house and preorder your materials like I did, make sure you unbox and inspect all your items before you receive them.
I’ve always dreamed of having a fireplace, but I didn't want the hassle of logs and ashes. This electric fireplace is just perfect! The minute I turned it on, my living room transformed into a cozy retreat. The flame effect is so mesmerizing—I could watch it for hours! Plus, I love that I can use the flames without the heat, so I can enjoy that cozy vibe all year round. It was easy to put together—took me about an hour, and now it’s the favorite spot for both me and my pets! 🐶 I’m so glad I made this purchase; it really adds warmth and charm to my home.
The website was easy to navigate, and I found exactly what I was looking for. The product description was detailed, and the pictures gave me a good idea of how it would look in my space. The ordering process was smooth, and I even received an email right after I placed my order confirming everything—super reassuring!
I bought this fireplace as a surprise for my husband, and it was the best decision! It added instant coziness to our living room. We don’t have a real fireplace, so this was a great alternative. The flame settings give a realistic look, and I love that I can adjust the heat depending on the weather. My husband and I sit in front of it every evening with our coffee—it’s become our favorite spot in the house. It also has a timer, so we can fall asleep with it on without worrying. The only regret I have is not buying it sooner!